Tonita from LockItUp posted this yesterday. I reprint it here, slightly modified, with her consent. It was too good not to share!
Are you a good customer? On time, clean hair, discussing any concerns you have with your consultant?
Sisterlocks is not a hobby, it's a business. Just like with most business owners, a Sisterlocks consultant wants to do a good job and needs satisfied customers. I've read many posts about great consultants who are professional and conscientious.
A trainee may be slower at an install and retightening, but her speed will catch up with her training. Don't be too hard on the beginners.
As a customer, follow your consultant's advice, wear a scarf or other cover on your locks to reduce lint buildup, no oily products, heavy conditioners, use the Sisterlocks Starter Shampoo recommended, braid and band.
If you want to DIY (do-it-yourself) take the retightening class after six months of loc'dom. There are no short cuts to successful locking. Consultants want you to enjoy your natural transition.
Many consultants probably have Lockzilla stories that you never hear about: hard to please customers, missed appointments, late, unclear hair, not calling...
Don't be a Lockzilla!